Welcome to YUNNAN JIZIJI SHANGMAO YOUXIAN GONGSI(“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of urbanoutfite.com (“Website”) and apply to all purchases and interactions with our products and services.

By using our Website, you agree to these Terms & Conditions, so please read them carefully. If you do not agree, you must stop using our Website immediately.

1. General Information

✔ Company Name: YUNNAN JIZIJI SHANGMAO YOUXIAN GONGSI
✔ Website: urbanoutfite.com
✔ Address: ZHONGGUO (YUNNAN) ZIYOU MAOYI SHIYAN QU KUNMING PIANQU GUANDU QU XIAOBANQIAO JIEDAO BANSHOUCHU DONGJU QIPEI CHENG DACHE PEIJIAN SHICHANG A QU 5 ZU 2 HAO
✔ Phone: +852 64396295
✔ Email: [email protected]

2. Eligibility to Use Our Website

To use our Website and place orders, you must:

  • Be at least 18 years old (or have parental consent if younger).
  • Provide accurate and complete personal information.
  • Use the Website in compliance with applicable Japanese, US, and EU laws.

We reserve the right to refuse service, cancel accounts, or terminate access to anyone who violates these Terms.

3. Orders & Payments

3.1 Placing an Order

  • All orders placed on our Website are subject to acceptance and availability.
  • You will receive an order confirmation email once your purchase is processed.

3.2 Payment Methods

We accept the following payment methods:
✔ Credit/Debit Cards (Visa, Mastercard, American Express)
✔ Stripe

✔ Paypal
✔ Bank Transfers

We do not store credit card details—payments are processed securely through third-party providers.

3.3 Pricing & Taxes

  • Prices are listed in Japanese Yen (JPY), USD ($), and Euros (€).
  • Taxes apply based on your location:
    • Japan: Consumption tax applies.
    • EU: VAT is charged where applicable under EU Tax Laws.
    • US: Sales tax applies based on state laws.

4. Shipping & Delivery

4.1 Shipping Areas

We ship worldwide, except to sanctioned countries under Japanese, US, or EU trade laws.

4.2 Delivery Time

  • Japan: 3–5 business days
  • US & EU: 14 -20 business days
  • Other Regions: 20-25 business days

4.3 Shipping Costs

Shipping fees depend on weight, location, and delivery method. Customs fees and import duties are the buyer’s responsibility.

4.4 Risk of Loss

Once an order is shipped, we are not responsible for delays or losses due to customs, shipping carriers, or force majeure events.

5. Returns, Refunds & Cancellations

5.1 Return Policy

  • Returns are accepted within 14 days of delivery if the item is unused and in its original packaging.
  • Customers must cover return shipping costs unless the product is defective.

5.2 Refund Policy

  • Refunds are issued once the returned product is inspected.
  • Shipping fees are non-refundable.

5.3 Cancellations

  • Orders can be canceled within 24 hours after purchase. After this period, cancellations may not be possible if the order has already been processed.

6. Intellectual Property Rights

All content on this Website, including logos, designs, images, and text, is the exclusive property of YUNNAN JIZIJI SHANGMAO YOUXIAN GONGSI and protected under Japanese Copyright Law, US Copyright Law, and EU Intellectual Property Directives.

You may not reproduce, distribute, or modify our content without permission.

7. User Conduct & Prohibited Activities

When using our Website, you agree NOT to:

✔ Use our Website for fraudulent activities.
✔ Disrupt or hack our Website security.
✔ Copy, resell, or distribute our products without authorization.
✔ Post false reviews or misleading information.

Violations may result in account termination and legal action under Japanese, US, and EU cybersecurity laws.

8. Privacy & Data Protection

We are committed to protecting your personal data in compliance with:

✔ Japan’s Act on the Protection of Personal Information (APPI)
✔ EU General Data Protection Regulation (GDPR)
✔ US California Consumer Privacy Act (CCPA)

For more details, visit our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential damages resulting from product use.
  • Our liability does not exceed the amount paid for the purchased product.
  • We do not guarantee uninterrupted Website access.

These limitations comply with Japanese Civil Code, US Consumer Laws, and EU Consumer Rights Regulations.

10. Governing Law & Dispute Resolution

10.1 Japan

  • Disputes will be governed by Japanese law.
  • Any legal claims must be resolved in Tokyo District Court.

10.2 United States

  • US consumers may resolve disputes via arbitration under the Federal Arbitration Act.
  • No class-action lawsuits are permitted.

10.3 European Union

  • EU residents can seek redress under EU Consumer Protection Laws.
  • The Online Dispute Resolution (ODR) platform may be used for complaints.

11. Termination of Services

We may suspend or terminate your access if you:

✔ Violate these Terms.
✔ Engage in fraudulent activities.
✔ Misuse our Website.

We are not responsible for any losses resulting from service termination.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on our Website, and continued use means acceptance of the new Terms.